This Privacy Policy (the “Policy”) explains how Zikman Audio (the “Company,” “we,” “us,” or “our”) collects, uses, stores, and safeguards your personal information when you access or use our website, request services, or purchase goods. By using our website, you consent to the
practices described below, in accordance with applicable laws and regulations.

1. Information We Collect
1.1 Information You Provide:
● Account Registration: When you create an account, we may collect your name, email address, and other contact details.
● Transactions: When you place an order or make a purchase, we may collect billing and shipping addresses, phone numbers, and payment details (processed securely as described in Section 3).
● Subscriptions & Forms: If you subscribe to newsletters, respond to surveys, or fill out forms, we may collect contact information and any data you voluntarily provide.
1.2 Information Collected Automatically:
● Usage Data: We may automatically gather data about your device type, browser, IP address, pages visited, and the date/time of your visits.
● Cookies & Similar Technologies: We use cookies to enhance user experience, maintain website functionality, remember preferences, and understand usage patterns. You can adjust your browser settings to control cookie behavior (see Section 4).

2. How We Use Your Information
2.1 Service Delivery: We use your information to provide and improve our goods and services, process orders, handle returns, and respond to customer inquiries.
2.2 Personalization & Recommendations: We may tailor content, offers, and suggestions based on your browsing history, account details, and purchase patterns.
2.3 Communication: With your consent where required by law, we may send transactional emails, newsletters, promotional materials, and other updates. You can opt out of marketing emails at any time.
2.4 Security & Fraud Prevention: We may use your information to detect, investigate, and prevent fraudulent activities, unauthorized transactions, and other illegal activities.
2.5 Compliance & Legal Requirements: Where necessary, we may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information
3.1 Security Measures: We implement administrative, technical, and physical safeguards to help protect your personal information against loss, theft, and unauthorized access. This includes the use of SSL (Secure Socket Layer) encryption for transmitting sensitive data.
3.2 Payment Security: We process payments through trusted, PCI-DSS compliant third-party processors. We do not store full credit card details on our servers after the transaction is complete.
3.3 Data Retention: We only retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

4. Cookies & Tracking Technologies
4.1 Use of Cookies: Cookies help us remember your preferences, keep track of cart items, and improve site performance. Some cookies are necessary for the basic functionality of our site.
4.2 Managing Cookies: Most browsers allow you to set preferences for handling cookies. If you choose to disable cookies, some features of our website may not operate correctly.

5. Sharing Your Information
5.1 Service Providers: We may share data with trusted third parties who assist in operating our website, processing payments, delivering orders, or providing customer support. These parties must adhere to confidentiality obligations and may only use your data to perform services on our behalf.
5.2 Legal Obligations & Protection: We may disclose personal information if required by law, court order, or governmental request, or if we believe it is necessary to enforce our policies, protect our operations, prevent fraud, or ensure the safety and rights of our users.
5.3 Non-Personal Data: We may share aggregated, anonymized data with third parties for analytics, marketing, or research purposes, provided it cannot be used to identify you personally.

6. Third-Party Links & Services
Our website may contain links to external sites or services that operate independently. We are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any external websites you visit.

7. Your Rights & Choices
7.1 Access & Correction: You may request access to the personal information we hold about you, as well as corrections or updates if any data is inaccurate or outdated.
7.2 Deletion & Restriction: Subject to applicable laws, you may request the deletion of your personal information or the restriction of its processing.
7.3 Withdrawing Consent: Where we rely on consent for certain data uses, you may withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.
7.4 Exercising Your Rights: To exercise these rights, please contact us using the information in Section 11. We will respond within a reasonable timeframe as required by applicable laws.

8. International Users
If you access our website from outside the country where our servers are located, your information may be transferred across borders. We comply with relevant data protection laws for such transfers and take steps to ensure your data is protected.

9. Online Privacy Only
This Policy applies only to information collected through our website and not to any offline activities or third-party platforms.

10. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
● Email: team@zikman.audio