FAQ
What Makes Zikman IEM Cables Special?
Our premium IEM cables are designed for audiophiles and musicians, delivering maximum sound purity and detail. We use high-purity copper with minimal grain structure for superior conductivity. Each strand is coated with an ultra-thin enamel layer to prevent skin effect. Additionally, we use high-grade pure silver in full silver-core cables, rather than just adding silver-plated strands to copper cables. Importantly, our cables feature ultra-soft, tactile sheathing to minimize microphonics and enhance your overall user experience.
What Materials Are Used in Zikman IEM Cables?
Depending on the model, we use pure silver, silver-plated copper, OCC 7N copper, and hybrid combinations to achieve the perfect sound balance.
Are Zikman IEM Cables Compatible with My Earphones?
Our cables are compatible with most IEMs that use 2-Pin (0.78mm), MMCX, Pentaconn Ear, 2-Pin QDC, and IPX connectors. Please confirm your connector type before purchasing.
What Connectors Are Available for Zikman Cables?
We offer 4.4mm (Pentaconn balanced), 3.5mm (standard), and 2.5mm (balanced) plugs for connectivity.
How Do I Take Care of My IEM Cable?
- Avoid bending the cable at sharp angles.
- Store it carefully.
- Keep it away from moisture and extreme temperatures.
How Do Zikman IEM Cables Affect Sound Quality?
Different materials and constructions can enhance detail retrieval, improve bass response, optimize the high-frequency range, and expand the soundstage.
Is There a Difference Between Balanced and Unbalanced Connections?
Both connection types deliver excellent sound quality. However, balanced connections provide higher resolution, reduced noise, and improved dynamic range in high-end headphones.
Do You Ship Internationally?
Yes, we offer worldwide shipping. Delivery times vary by region.
How Long Does Shipping Take?
The average shipping time is 5 to 14 days.
What Payment Methods Are Available?
We accept credit and debit cards.
Do International Buyers Need to Pay Customs Fees?
Yes, international buyers are responsible for customs duties, sales taxes, tariffs, VAT, and any additional charges imposed by the carrier or customs office.
What Is the Warranty Period for Zikman IEM Cables?
We provide a ONE (1) YEAR warranty covering material and manufacturing defects.
What Should I Do If My Cable Is Defective on Arrival (DOA)?
If your cable arrives defective, Zikman will cover return costs upon confirmation of the defect (photo or video proof) within 14 days.
How Does Zikman Handle Cable Repairs?
- Warranty repairs cover manufacturing defects only.
- Damage caused by improper use is not covered under warranty.
- Any replaced or repaired cable retains the original warranty duration or 30 days (whichever is longer).
How Quickly Does Zikman Support Respond?
We typically respond within 24 hours.
If you have any questions, contact our support team: team@zikman.audio