FAQ

About Our Products

Our premium IEM cables are designed for audiophiles and musicians, delivering maximum sound purity and detail. We use high-purity copper with minimal grain structure for superior conductivity. Each strand is coated with an ultra-thin enamel layer to prevent skin effect. Additionally, we use high-grade pure silver in full silver-core cables, rather than just adding silver-plated strands to copper cables. Importantly, our cables feature ultra-soft, tactile sheathing to minimize microphonics and enhance your overall user experience.

Depending on the model, we use pure silver for the Zikman Rhine, silver-plated copper for the SPC cable, OCC 7N copper for the Zikman Danube cable, and hybrid combinations for the Zikman Tiber and Zikman Tiber Elegance cables to achieve the perfect sound balance.

Our cables are compatible with most IEMs that use 2-Pin (0.78mm), MMCX, Pentaconn Ear, 2-Pin QDC, and IPX connectors. Please confirm your connector type before purchasing.

We offer 4.4mm (Pentaconn balanced), 3.5mm (standard), and 2.5mm (balanced) plugs for connectivity. The full range of Zikman cables is available in our catalog.

Technical Questions
  • Avoid bending the cable at sharp angles.
  • Store it carefully.
  • Keep it away from moisture and extreme temperatures.

Different materials and constructions can enhance detail retrieval, improve bass response, optimize the high-frequency range, and expand the soundstage.

For example, the Danube OCC Litz Cable uses 7N OCC ultra-pure copper litz wire, ensuring independent sound reproduction for each conductor, eliminating the skin effect and distortion. The Pure Copper IEM Cable features gold-plated contacts combined with rhodium-coated connectors, providing maximum signal purity and resistance to corrosion.

Both connection types deliver excellent sound quality. However, balanced connections provide higher resolution, reduced noise, and improved dynamic range in high-end headphones.

Ordering & Shipping

Yes, we offer worldwide shipping. Delivery times vary by region.

The average shipping time is 5 to 14 days.

We accept credit and debit cards.

Yes, international buyers are responsible for customs duties, sales taxes, tariffs, VAT, and any additional charges imposed by the carrier or customs office.

Warranty & Returns

We provide a ONE (1) YEAR warranty covering material and manufacturing defects.

If your IEM cable arrives defective, Zikman will cover the return costs upon confirmation of the defect (photo or video proof) within 14 days.

  • Warranty repairs cover manufacturing defects only.
  • Damage caused by improper use is not covered under warranty.
  • Any replaced or repaired cable retains the original warranty duration or 30 days (whichever is longer).
Contact & Support

We typically respond within 24 hours.
If you have any questions, contact our support team: team@zikman.audio

We will answer all your questions about IEM cables and help you determine exactly what you need